What Our Customers Have To Say About Us.
Dear Paul,
Jim and I would like to commend you on your complete funeral program. As you know, we have been using Ultra
since the summer of the year 2000; working with you through the early development stages to the complete
program you have today.
We find the Funeral Portion of the program flows naturally and is extremely user friendly. Making funeral arrangements
with a family on a computer while discussing the arrangements with a family is very easily done. All the information
needed is in the program, one just has to follow the format to complete the details. After the information is input,
any and all the funeral forms necessary can be printed with ease, whether it is the funeral contract, clergy record,
statement of death, funeral director's certificate of death or any of the many others listed in the program. This
in itself reduces the time needed to process each funeral's paperwork.
The accounting package, including accounts payable and receivable is utilized daily, with an incredible ease of use,
as are the payroll and general ledger portions.
The one very important aspect of Ultra is that the Ultimate Computer Software Company staff is available
twenty-four hours a day, seven days a week, if needed, without fail and any questions or concerns are always dealt with
promptly and courteously.
All aspects of the Ultra are operational at our funeral home and we would highly recommend it to any
funeral home looking to either implement a new state of the art funeral system or, upgrade a current funeral program that
has perhaps become obsolete. The program has everything any funeral home will ever need, complete in one package.
Jim & Maureen Pedlar James L. Pedlar Funeral Home Fonthill, Ontario
Dear Paul,
Groff Funeral Homes would like to commend you on your funeral software. We have been using Ultra
since January 2003. You have dilligently worked with us over the past year to customize your software to our specific needs.
As you are aware we really tried to make things difficult for your team because we are a multi-funeral home user and we are
extremely happy with the results of your efforts.
We find the software very user friendly. All the information needed is in the program, one just has to follow the format
to complete the details. Once the necessary informationis entered, all required funeral forms could easily be printed, from
State Certified Death Certificates to the final funeral invoice, as well as many other forms. This definitely reduces the
time involved in processing funeral paperwork.
The most important feature from my point of view is the accounting package. Ultra is totally intergrated
and includes everything that are necessary to complete year-end processing, from G/L results to Payroll W-2 information.
The Staff is very friendly and is always available when problems arise. Twenty-four hours a day, seven days a week, they
can be contacted to help solve any questions or problems that we encounter.
One of the things that pushed us away from our previous software was support and timeliness of corrective action. We highly
recommend Ultra software and their supportive staff to any funeral home looking to either upgrade an obsolete
funeral program or implement a new funeral system.
Richard H. Jeffrey Controller F.Leo Groff, Inc. Groff Funeral Homes Sandusky, Ohio
Our experience with the support staff at Ultimate Computer Software has been excellent. When problems arise, there
is an immediate response to the difficulty, with resolution in a timely manner. This was NOT our experience with our previous
support providers. I have only the highest praise for the manner in which the staff attends to our problems.
Maria Benedict Westchester Funeral Home Eastchester, New York
I wish to advise that we have used Ultimate Computer Company for support with our Program and have been very satisfied.
The staff are very courteous and helpful with any problems that may arise whether it is a discussion on the telephone or on-line help.
Doug White White's Funeral Home Neepawa, Manitoba
Just a short note to express my satisfaction with your company's (Ultimate Computer Software) prompt attention to our
recent software difficulties. They (Ultimate Computer Software) took the time to listen to our problem without jumping to
conclusions about its cause. Further, their product knowledge made our downtime very brief and relatively painless.
All in all I'm very satisfied with their service.
Gregory W. Pfleger John F. Pleger Funeral Home Inc. Middletown, New Jersey
This is to inform you that as a user of Funeral Home Management Software, last fall I signed up with Ultimate Computer
Software Inc. for support for my software program. Since the main people involved with the design of my software
are now the main people with Ultimate Computer, it only seemed practical that I make the switch. Not only have they done
an outstanding job of support for the Funeral Home Management Software program, but if I had any problems with my computer or other programs
they willingly helped me with those too.
Recently I purchased a new up to date computer and the staff at Ultimate Computer was more than helpful at getting it set up --
not just the funeral software, but many other problems that occur when you transfer programs and files from one hard
drive to another. Thank you Ultimate Computer Software, Inc.
Dan Weber, Owner Weber Funeral Home Lisbon, Ohio
I am very pleased since switching to Ultimate Computer Software to support my software. They are very knowledgeable and
conscious of time. They realize that a timely, effective solution is very important in our industry and that is what we need.
Sherri Santos McGowan, Reid-Santos Funeral Home Cuyahoga Falls, Ohio
Please note, these testimonials are what our customers have to say about our service and support.
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